By Robert Winter
Agile functionality development demonstrates the mutual advantages that accrue to the worlds of functionality consulting and agile software program improvement whilst the values and ideas of either are mixed synergistically below the counsel of practitioners expert in either. The agile functionality development version blends the rules of human functionality expertise with the frameworks and practices of Agile. the result's an process that maximizes the worth of interactions one of the advisor, the paintings staff, and the client. in contrast to conventional end-to-end waterfall approaches, agile functionality development provides worth consistently and in small increments, relentlessly targeting results of worth to the client. development on constructions of Agile which are utilized in software program improvement, comparable to Scrum, the agile functionality development version considers the human component to holistic recommendations in setting up a continuing circulate of price.
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For the most part, the measures are confined to the efficacy of training on performers. One of the most quoted statistics in HPT-land is the 85 percent rule (Figure 2-4): 85 percent of the time, the cause of performance deficiencies is related to environmental factors. Only 15 percent are related to the individual factors, including knowledge. The message? Training alone will rarely solve your problem. Figure 2-4. The 85 percent rule. Among the factors related to a performance deficiency, 85 percent are related to the work environment, and 15 percent are related to matters of the individual.
Info 39 40 Chapter 2 | The Basics of Human Performance Improvement In a dark and smoke-filled office at a place called Chemical Bank, near Wall Street in Manhattan, I was first told of Kirkpatrick. It was in my first months as a training person, after my stint as a school teacher. A senior member of the training staff explained his expectations for me to design the evaluation of a new hire training program. He explained to me the four levels of the Kirkpatrick Model16: Level 1: Reaction. To what degree participants react favorably to the training Level 2: Learning.
Info Agile Performance Improvement As lovely and simple as the 85 percent rule is, I’m convinced that it’s apocryphal. I have conducted exhaustive Internet searches; I have emailed colleagues; I have asked questions in conference sessions; I have looked for the rule within the works of Gilbert, Rummler, Mager, and other authors to whom the rule is sometimes ascribed. I cannot find a primary source of the rule or a study positing the rule. Just because it’s not proven does not make the 85 percent rule bad.
Agile Performance Improvement: The New Synergy of Agile and Human Performance Technology by Robert Winter